Tag Archives: metrics

Measuring the Analysis Process

I’ve previously written about measuring requirements and business analysts. I am concluding the series with my current thoughts on measuring the analysis process. This quote is a truism is because it’s how we work. Measurements help us identify areas we should focus on or improve. Measurements let us know when we succeeded, or not. I love the

Measuring Business Analysts; Don’t KPI Me

Good managers often ask, “How do I know my team is performing well? How can I spot which folks need help? Who should I reward for a job well done?” In today’s busy world, where managers have significant responsibilities in addition to nurturing their team, measurements and metrics can be a a help. Unfortunately, it

Measuring Requirements May Reinforce Bad Behavior

Have you ever heard this phrase? “What gets measured, gets done.” It contains huge truths about human nature, or at least my nature. I pay more attention to something when someone else is paying attention to it. I didn’t have to study the Hawthorne Effect to know this. Looking at my own life, there are